requirement 6001

Reference

Dirks, K. (1999) The Effects of Interpersonal Trust on Work Group Performance, Effects of Interpersonal Trust, Journal of Applied Psychology. Vol. 84. pp 445-455

Article Type

Research

Aim/Purpose

The purpose of this article is to describe the influences of trust on work cooperation.

Method

Sample: 3 people who from 42 people became a group to attend tower building task. The method of data collection: self-report survey after task. Analysis: the results of survey showed low-trust groups did efforts by themselves, but if want to get higher performance should be high-trust groups struggled together.

Findings

The research displayed trust as a important result of group, directly effects group performance, and the researchers think that trust indirectly effects interpersonal relations and group process and performance.

Significance

The research showed trust as an effective variable which connected goals and reward systems which is significant to the main topic of all articles which is trust. This article not only indicates importance of trust in cooperation, but also describes which situation leads to people to make difference choices which are whether work together. Most of examples from this research that employees trust each other to work together in order to more reward which is not found in other researched articles.

Strengths

The author indicated his point very clearly and gave many examples to support significance of trust in group work. Further more also bring forward disadvantages based on trust, sequentially, better to explain the significance of the trust.

Weakness

Although the author expounded both sides of the trust, not distinct how to build good interpersonal relations and how to avert distracter.

Reference

Dirks, K. (2000) Trust in Leadership and Team Performance: Evidence from NCAA Basketball; Journal of Applied Psychology, Vol. 85. No. 6, pp. 1004-1012

Aim/Purpose

The writer outlined two objectives for this article being; i) examining the assumptions found in several literature relating to the topic and; ii) Using an empirical study to prove/disprove the hypothesis made by examining the relationship between trust & team performance.

Article Type

Research

Method

The study uses a sample of men’s college basketball team, divisions 1-3. A total of 30 teams, consisting of 355 individuals located in the Midwestern & western United States were involved in the study. One hour interviews were completed with players and coaches over a five year period.

Findings

1. The study found that trust in the coach did not vary between divisions

2. Trust in the coach by players had a considerable impact on the teams percentage of wins

3. There was a relationship between trust and past performances (i.e. the coaches or team winning percentage or history)

4. Other correlations included team talent, past team performance and trust among team mates.

Significance

It is important to consider teams other than those in work groups, in this case a sporting team, for additional scope. A sporting team has clearly defined goals and the objectives are generally common to all teams surveyed. Further to this it is relevant to examine a second article by K.Dirks to compare the style, research and findings.

Strengths

By using highly competitive sporting teams the goals are the same (i.e. winning), unlike organisations and workplaces where individual goals may affect the organisations “overall” goals with a more significant impact. All teams and player abide by the same rules in competition in missing variables. Finally, the sample size is quite large.

Weaknesses

The empirical study, which supports the hypothesis, uses sporting teams not the performance of workplace teams. More research relating to the trust among individual team players not just players and coaches would be relevant. The use of research statistics jargon can be off putting when reading.

Reference

Erdem, F and Ozen, J. (2003) Cognitive and affective dimensions of trust. Team Performance Management. Vol.9. No.5/6; pp. 131-135

Article Type

Research

Aim/Purpose

The aim of this study is to relationship between cognitive and affective dimensions of trust and the performance of team .Than analysis the result through empirical study

Method

The author uses through research ten companies which applying total quality management choosing fifty teams from these companies representing 279 teams members as a sample .Questionnaires designed for research to be answer by the sample six relating to cognitive trust, five relating to affective trust, and four relating to team performance

Findings

Strong social interaction between team members or team work in organisation department will produce trust (cognitive trust and affective trust ).This trust will develop and protect team work .Therefore performance and outcomes of organisation will increase as trust increase among team members

Significance

The development of modern organisation needs trust on team work. Also increasing trust among team members depend on or organisational department. The significance of this article was that it surveyed within an organisation and its departments which is different from the other articles which used different organisation in their method.

Strengths

The author explores how to describe and Appling the affective trust and the cognitive trust to increasing the performance

Weakness

The authors focus on some by the questionnaires teams and forget all environment of teams

Reference

Costa, A. (2003) Work Team Trust and Effectiveness; Section of work and organisational psychology. Personal Review, Vol. 32. No. 5. pp 605-622.

Aim/Purpose

This article looks at the functions and effects trust will impact on workplace team’s performances. The links between performance and trust are explained and expanded. Hypotheses are tested by using a survey study. The article also looks to define trust.

Article Type

Research

Method

The survey is completed on three different organisations within the same sector. Team comprised of three to six members which scores were aggregated. Four hypotheses were tested using the Structured Equations Modelling (SEM). Teams are surveyed in areas including; trust, perceived trust, perceived task performance, team satisfaction, and attitudinal commitment and continuance commitments.

Findings

1. There is a high correlation between perceived trustworthiness and actual workgroup trust

2. More emphasis is required on monitoring behaviours of individuals and teams

3. Trust is important in workplace teams performance and effectiveness

4. Trust is a crucial factor in a teams ability to function

Significance

The article uses first hand data to test its hypotheses. Although based in the Netherland the two countries (The Netherlands and Australia) are highly comparable. The article is clearly in relation to workplace teams, as opposed to sporting or social teams.

Strengths

The article concentrates on workplace team. The importance of monitoring behaviour is recognised. The sample size of the survey is relatively large (112 teams). The diagrams used are effective, non-complicated and not overbearing.

Weaknesses

Several sections of the article became difficult to read, resulting in the whole paragraph becoming confusing. Further to this, research jargon used is hard to understand without statistics knowledge. The research is based on the social care sector only, which the author acknowledges. The majority of references are no longer current, that is older than 10 years.

Reference

Bijlsma, K. and Koopman, P. (2003) Introduction: Trust Within Organisations, Personal Review, Vol. 32 No. 5, pp 543-555.

Aim/Purpose

To critically review of six empirical studies over the past decade on the issue of trust within and between organisational relationships.

Article Type

Literature review

Approach

Starts with the reason of study trust and the common understanding of trust based on three directions: trust as a phenomenon, consequences of trust and building trust.

Three questions are discussed in the review: Antecedents of trust, how to determine antecedents of trust and relationships between trust and control.

Conclusion

This study presents the common understanding, mirror standing and emerging points of discussions. The authors suggest the future research directions. One way is to discuss the relation between trust and control may also be explained by systematic risk. Another way for future research is to need more models of antecedents of trust. The last suggestion for future research is to obtain more systematic comparisons.

Significance

The review presents issues on trust within and between organisations. Compared to Weibel (2002) whose argument is trust is the way to absorb risks and control is a way to reduce risk. This article is valued because it is the only literature review and as such does not complete research but offer control measure which is highly beneficial.

Strengths

The article presents many themes which is relevant to the study of trust with clear structure and also gives many promising suggestions for future research. It would be a good recommendation and prediction for the further relevant study.

Weakness

There is no quantitative data on each study to establish the relation between trust and control. Moreover, the discussion on the relation between trust and control is limited without full attention. There is also no systematic comparison with many relations to find the main topic.

Reference

Erdem, F. and Ozen, J. (2003) Cognitive and affective dimensions of trust. Team Performance Management. Vol. 9. No.5/6. pp. 131-135

Aim/Purpose

Research

Article Type

The aim of this study is to relationship between cognitive and affective dimensions of trust and the performance of team .Than analysis the result through empirical study

Method

The author uses through research ten companies which applying total quality management choosing fifty teams from these companies representing 279 teams members as a sample .Questionnaires designed for research to be answer by the sample six relating to cognitive trust, five relating to affective trust, and four relating to team performance

Findings

Strong social interaction between team members or team work in organization department will produce trust (cognitive trust and affective trust ).This trust will develop and protect team work .Therefore performance and outcomes of organization will increase as trust increase among team members

Significance

The development of modern organization needs trust on team work. The result of this research show positive relation between the team performance and trust. This article is significant because it clearly illustrates the positive implications of trust in teams better than must articles.

Strengths

The author explores how to describe and Appling the affective trust and the cognitive trust to increasing the performance

Weakness

The authors focus on some by the questionnaires teams and forget all environment of teams likes team leader, level of trust on team members also the objective of team members which is main factor

Reference

Erdem, F., Ozen, J. and Atan, N. (2003) The Relationship Between Trust And Team Performance, Work Study, Vol. 52, No.7, pp. 337-340.

Aim/Purpose

To investigate the relationship between trust of team members and the performance of that team.

Article Type

Research

Method

The study selected 148 members of 28 teams in four organisations. Questionnaires are used to send to the organisations though mail. The SPSS 10.0 was used in the analysis of reliability is at an acceptable level. Correlation was used to establish the relationship between trust and performance.

Findings

One of the main findings that perceptions of trust among team members form different organisations was found to be positive. Another finding is related to performance-related items, perceptions were positive as well. However, these findings did not show a consistent relationship – findings for each organisation were different. The first one has the strongest relationship between trust and performance. The second organisation is the positive as well. However, a limited correlation was found for the third and fourth organisations.

Significance

The research focuses on the relationship between trust and team performance. This article is unique as it has the data digitalised in SPSS, which all group members are familiar with it use.

Strengths

The research is clearly written with the good structure. Using questionnaires and SPSS 10.0 statistical program to analyse data and get the result of the relationship between trust and performance.

Weakness

The research uses a small sample and doesn’t consider the important factor of the time of people working together. Moreover, this study only determine the observations of team member, it doesn’t consider other people’s perspective.

Reference

Tan ,H., H. and Lim, A. (2007) Trust in Coworkers and Trust in Organisations, The Journal of Psychology. Vol. 143 No. 1 pp. 45-66

Article Type

Research

Aim/Purpose

The purpose of this article is how to build a model which is relation between colleagues and organisations.

Method

The sample included agents who come from a life insurance agency company in Singapore. The method of data collection: individual agents’ work schedules. Finally, the analysis: variance which from agencies were greater than 70% on reliabilities of all constructs, but not because the same demographic profiles.

Findings

The research found the perfect trust model that the relation between co-workers and organisational results which effected by emotional promises and performance.

Significance

The research were the first to build a specific model which is explain trust importance in co-workers and it influence organisations, it also can effects development about organisational outcomes. The group found this articles significance to be the metaphor which it created to ease understanding.

Strengths

The author showed very clearly diagrams to describe the trust between co-workers and organisations. Also, used many math formulas to make reader understand easily.

Weakness

Although the author showed many diagrams to make more useful, it is difficult for the readers. Some of these diagrams are more formal and academic.

REFERENCE

Full and correct form of reference required as per a reference list format

AIM/PURPOSE

State the aim or purpose of the article in one sentence

ARTICLE TYPE

In a word or a phrase, state the type of article. For example: research, (quantitative or qualitative) conceptual, critique, historical, meta-analysis. It can only be one of these.

METHOD

(research papers only)

If the article is a research article, provide a brief summary of the sample, location, method of data collection and data analysis.

APPROACH

(non research papers)

If the article is not a research article, provide a succinct summary of the structure and/or key content of the article.

FINDINGS (research only)

If the article is a research article, provide a brief description of the findings of the research.

CONCLUSION

(non research only)

If the article is not a research article, provide a brief description of the conclusion or conclusions.

RELATIONSHIP TO OTHER ANNOTATED REFERENCES

Indicate how the annotated article relates to the other annotated articles in the bibliography – draw out similarities and/or differences in various aspects.

STRENGTHS

Indicate the strength or strengths of the article as you evaluate it. Do not restate what the authors suggest is the contribution of the article.

WEAKNESSES

Indicate the weakness or weaknesses of article as you evaluate it. Do not restate what the authors suggest as the limitations of the article.