In order to practice presenting yourself to others and fostering collaboration within an academic community, you will upload a video introducing yourself to your colleagues.
Week 2: Discussion
This is a graded discussion: 40 points possible
due Dec 7 at 10:59pm
Week 2: Discussion
No unread replies.No replies.
CHALLENGES IN MICRO WORK
Working effectively with individuals means building relationships. As a social worker, there are certain qualities, such as empathy, warmth, and genuineness, that help you develop rapport with clients. However, even when you appropriately utilize your micro skills, rapport building can be difficult with some clients. Challenges may include client hostility, silence, a request for self-disclosure, or the necessity of using confrontation. Social workers need to develop skills to appropriately work through these challenges.
For this Discussion, you begin developing these skills through practice and analysis of practice.
RESOURCES
Be sure to review the Learning Resources before completing this activity. Click the weekly resources link to access the resources.
TO PREPARE
· Watch the Parker video. In the video, the clients express hostility toward each other, as well as toward the social worker. In addition, Stephanie asks the social worker for self-disclosure when she asks, “Wouldn’t you?” and “You really think you can fix that?” The scene ends with the client and social worker falling into silence. Consider the challenges depicted in the video. How would you respond?
BY DAY 3
Post a reponse to the following:
· Explain when it would be appropriate to use self-disclosure.
· Provide a specific example of the type of self-disclosure you might use in this scenario.
· Identify an interviewing technique you learned from this week’s resources that you would use when working with this client.
· Provide a specific example of the interviewing technique.
· For example, if you would use an empathetic statement or an open-ended question to elicit information, provide a specific example of the statement or question that you would use.
· Explain why you would use this technique.
Support your post with examples from the course text to demonstrate that you have completed the required readings, understand the material, and are able to apply the concepts.
BY DAY 6
Respond to at least two colleagues:
· Describe whether you agree or disagree with your colleague’s use of self-disclosure based on the guidelines to consider when using self-disclosure.
· Provide an example of a third technique not previously recommended by you or your colleague and explain why you believe that technique might also be effective in this scenario.
References
· Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018). Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
· Chapter 2, “Practice Skills for Working With Individuals” (pp. 59–101)
· Szczygiel, P. (2019). Navigating student self-disclosure through a relational lens: Examples of increased self-awareness from a social work classroom. Links to an external site. Clinical Social Work Journal, 1–8. https://doi.org/10.1007/s10615-019-00714-2
Media
walden University, LLC. (Producer). (2013). Sessions: Parker (episode 1) [Video]. Walden University Canvas. https://waldenu.instructure.com
· The RSA. (2013, December 10). Brené Brown on empathy [Video]. Retrieved from https://www.youtube.com/watch?v=1Evwgu369Jw
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Response 1
Collapse Subdiscussion Faye Balana Czan Balana Czan
Faye Balana Czan Balana Czan ( She/Her)
YesterdayLocal: Dec 8 at 4:17pm<br>Course: Dec 8 at 5:17pm
Explain when it would be appropriate to use self-disclosure
Although self-disclosure is a delicate approach and remains controversial, there are situations when self-disclosure may have benefits. Self-disclosure is only appropriate if it will benefit the client and the motive is for building rapport and making connections. Self-disclosure should also be done at an appropriate time or it will be ineffective. Timing of the disclosure is equally essential (Szczygiel, 2021). This needs to be done very carefully as we may overshare things and may burden our clients. Being mindful of what we share is important and must be assessed if it will benefit our clients.
Provide a specific example of the type of self-disclosure you might use in this scenario.
In this scenario, I will use self-disclosure to be empathetic. I can tell my client that I myself felt frustrated as my parents accumulated things over the years. Even thing were not valuable to us or no longer served its purpose. I can let my client know that it is normal to feel overwhelmed and at times upset. Then together, find the right solution or tools to support the client and her mom’s unique needs such as a referral to an intensive support team and such.
Identify an interviewing technique you learned from this week’s resources that you would use when working with this client:
The technique I learned this week is how to facilitate a conversation that is open-ended. “Interviews are more than pleasant conversations, because they have a specified purpose” (Kirst-Ashman & Hull, 2018).This will give me an opportunity to encourage my clients to provide me information and details of what they are feeling and thinking.
Provide a specific example of the interviewing technique
I can start my conversation with, “How have things been since our last appointment?” instead of saying “Are things okay lately?”, which will be a simple yes or no answer. Questions that are open-ended encourage clients to lead the conversation and will give me an opportunity to listen attentively. Another technique that I would like to use and develop is non-verbal communication. I would like to be more mindful of how I present myself to a client. Our body language reveals a lot about ourselves and I want my clients to be comfortable to talk openly with me. An example would be being mindful of my body language such as my facial expression.“Facial expressions can be used to reinforce what is said verbally and corroborate the fact that you mean what you say” (Kirst-Ashman & Hull, 2018). When a client says important information, I can nod and show that I am attentively listening. Being mindful of my body positioning is also important such as facing my client and where I position myself. My personal preference is seating across the client without a desk in between. This will give a more “laid back” approach instead of a very formal one.
Explain why you would use this technique
These specific techniques are important as a social worker, so that we can communicate effectively. This will help develop strong rapport and trust with our clients. This will also foster a positive connection with them. The goal is to get to know our clients and understand their needs. The clients need to know that we are listening and that we are dedicated. As we form trust and rapport with our client, we can assess their unique needs and can deal with their situation accordingly.
Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018). Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
Response 2
WednesdayLocal: Dec 7 at 1:43am<br>Course: Dec 7 at 2:43am
Explain when it would be appropriate to use self-disclosure.
Self-disclosure generally refers to a person sharing his or her personal information with clients during a session. Self-disclosure can help build trust, foster empathy, and strengthen the counselor-client relationship. Self-disclosure requires judgment about when, what, and how much to share with a client (Kirst-Ashman & Hull, 2018). I think that self-disclosure would be appropriate to use depending on the situation, as long as we are aware of the possible risks and benefits of the information we are disclosing and as long as we keep the focus on our client’s needs.
Provide a specific example of the type of self-disclosure you might use in this scenario.
In this particular scenario, I would disclose my experience with a frustration towards a family member and share how we were able to resolve it. By doing so, I will be able to show my clients that I understand their situation and may be able to get both clients to settle down, talk about the issues, and compromise on a possible solution.
Identify an interviewing technique you learned from this week’s resources that you would use when working with this client.
The type of interviewing technique that I would use when working with this client is interpretation. Interpretation helps lead clients to look deeper into themselves and their problems (Kirst-Ashman & Hull, 2018). On the video, both Stephanie and her mother were really upset with each other. Stephanie does not understand why her mother is aggressive, while Sara feels that her daughter is treating her unfairly. Using the interpretation technique will allow me to be able to understand if there are any underlying trends, or other issues related to Stephanie and Mrs. Parker’s conflicts.
Provide a specific example of the interviewing technique.
For example, "I see that you are very frustrated with your daughter. "You do not want her to be touching your things." I would also ask her about her relationship with her daughter to better understand if there are any other contributing factors to why they both act towards each other that way.
Explain why you would use this technique.
I would use this technique because I want to be able to provide them with alternative ways of viewing their problem. Both ladies seemed to believe that their own behaviors were reasonable. I feel that this technique will allow both Stephanie and Mrs. Parker to see their problem from a different perspective and uncover any underlying issues associated with it.
Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018). Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
,
Response 1
Collapse Subdiscussion Faye Balana Czan Balana Czan
Faye Balana Czan Balana Czan ( She/Her)
YesterdayLocal: Dec 8 at 4:17pm<br>Course: Dec 8 at 5:17pm
Explain when it would be appropriate to use self-disclosure
Although self-disclosure is a delicate approach and remains controversial, there are situations when self-disclosure may have benefits. Self-disclosure is only appropriate if it will benefit the client and the motive is for building rapport and making connections. Self-disclosure should also be done at an appropriate time or it will be ineffective. Timing of the disclosure is equally essential (Szczygiel, 2021). This needs to be done very carefully as we may overshare things and may burden our clients. Being mindful of what we share is important and must be assessed if it will benefit our clients.
Provide a specific example of the type of self-disclosure you might use in this scenario.
In this scenario, I will use self-disclosure to be empathetic. I can tell my client that I myself felt frustrated as my parents accumulated things over the years. Even thing were not valuable to us or no longer served its purpose. I can let my client know that it is normal to feel overwhelmed and at times upset. Then together, find the right solution or tools to support the client and her mom’s unique needs such as a referral to an intensive support team and such.
Identify an interviewing technique you learned from this week’s resources that you would use when working with this client:
The technique I learned this week is how to facilitate a conversation that is open-ended. “Interviews are more than pleasant conversations, because they have a specified purpose” (Kirst-Ashman & Hull, 2018).This will give me an opportunity to encourage my clients to provide me information and details of what they are feeling and thinking.
Provide a specific example of the interviewing technique
I can start my conversation with, “How have things been since our last appointment?” instead of saying “Are things okay lately?”, which will be a simple yes or no answer. Questions that are open-ended encourage clients to lead the conversation and will give me an opportunity to listen attentively. Another technique that I would like to use and develop is non-verbal communication. I would like to be more mindful of how I present myself to a client. Our body language reveals a lot about ourselves and I want my clients to be comfortable to talk openly with me. An example would be being mindful of my body language such as my facial expression.“Facial expressions can be used to reinforce what is said verbally and corroborate the fact that you mean what you say” (Kirst-Ashman & Hull, 2018). When a client says important information, I can nod and show that I am attentively listening. Being mindful of my body positioning is also important such as facing my client and where I position myself. My personal preference is seating across the client without a desk in between. This will give a more “laid back” approach instead of a very formal one.
Explain why you would use this technique
These specific techniques are important as a social worker, so that we can communicate effectively. This will help develop strong rapport and trust with our clients. This will also foster a positive connection with them. The goal is to get to know our clients and understand their needs. The clients need to know that we are listening and that we are dedicated. As we form trust and rapport with our client, we can assess their unique needs and can deal with their situation accordingly.
Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018). Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
Response 2
WednesdayLocal: Dec 7 at 1:43am<br>Course: Dec 7 at 2:43am
Explain when it would be appropriate to use self-disclosure.
Self-disclosure generally refers to a person sharing his or her personal information with clients during a session. Self-disclosure can help build trust, foster empathy, and strengthen the counselor-client relationship. Self-disclosure requires judgment about when, what, and how much to share with a client (Kirst-Ashman & Hull, 2018). I think that self-disclosure would be appropriate to use depending on the situation, as long as we are aware of the possible risks and benefits of the information we are disclosing and as long as we keep the focus on our client’s needs.
Provide a specific example of the type of self-disclosure you might use in this scenario.
In this particular scenario, I would disclose my experience with a frustration towards a family member and share how we were able to resolve it. By doing so, I will be able to show my clients that I understand their situation and may be able to get both clients to settle down, talk about the issues, and compromise on a possible solution.
Identify an interviewing technique you learned from this week’s resources that you would use when working with this client.
The type of interviewing technique that I would use when working with this client is interpretation. Interpretation helps lead clients to look deeper into themselves and their problems (Kirst-Ashman & Hull, 2018). On the video, both Stephanie and her mother were really upset with each other. Stephanie does not understand why her mother is aggressive, while Sara feels that her daughter is treating her unfairly. Using the interpretation technique will allow me to be able to understand if there are any underlying trends, or other issues related to Stephanie and Mrs. Parker’s conflicts.
Provide a specific example of the interviewing technique.
For example, "I see that you are very frustrated with your daughter. "You do not want her to be touching your things." I would also ask her about her relationship with her daughter to better understand if there are any other contributing factors to why they both act towards each other that way.
Explain why you would use this technique.
I would use this technique because I want to be able to provide them with alternative ways of viewing their problem. Both ladies seemed to believe that their own behaviors were reasonable. I feel that this technique will allow both Stephanie and Mrs. Parker to see their problem from a different perspective and uncover any underlying issues associated with it.
Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018). Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
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